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RUN Powered by ADP®

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The ideal payroll and tax solution for any small business.

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Help & Support

Getting Started

RUN Powered by ADP® Mobile Payroll App for Payroll / HR Administrators
If you are already a RUN Powered by ADP Client, get the RUN Powered by ADP® Mobile Payroll app (iOS, Android) and then log in using the same user ID and password you use to log into the RUN Powered by ADP web application.

Activation
When your account is first created, you will receive an email that contains a temporary password. You will use this password to register.

Employee Registration
On the Login page, click Register as a New User. On the next page, enter your temporary password and click Next. Follow the instructions to complete the registration process.

Administrator Registration
On the Login page, click Register as a New User. On the next page, enter your temporary password and click Next. Follow the instructions to complete the registration process.

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Problems Logging In
Please contact your company's RUN Powered by ADP administrator for assistance.

Forgot Password
Enter your User ID and click Next. On the Enter Password page, click Forgot Password? and then follow the instructions to receive a new temporary password. Once you log in with the temporary password, you will need to create a new permanent password.

Forgot User ID
Select Forgot Your User ID? and follow the instructions to answer a series of security questions. Then, your user ID will be displayed and you can log in to the application.

What To Do if You Are Locked Out
If you are locked out, wait five minutes and try again.

Technical Requirements

Browser requirements
Microsoft Internet Explorer 7 and above (8 is recommended); Mozilla Firefox 3.5 and above; Apple Safari 4 and above (5.1 and above for Apple iPad); Google Chrome 10 and above.

Cookies
Accept cookies

Security Settings
PC-based browsers: Set Download ActiveX Controls to "Prompt" or "Enable". Safari: Enable plug-ins.

Popup Blockers
Off

Additional Support

Contact Information
Click the Support Center link at the top of the page to see your support contact information.

Additional Support Information (Important to Login Process)
If you are using a PC, you need Microsoft Office 2003, 2007, or 2010 to export report data to Excel, and Adobe Reader 6.0.1 or higher to print reports and tax forms. If you are using a Mac, you need Microsoft Office 2008 for Mac - Business Edition to export report data to Excel, and Adobe Reader X (10.1.3) or later to print reports and tax forms.

Need Help?

Employees:
If your employer uses ADP but you’re not sure which product to log into, please talk to your HR department.

Still need help?
Visit our Support for Employees of ADP Clients page 

Support for Administrators:
Visit our Support for Client Administrators page.

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